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◎G.Q.M Paradigm (Goal/Question/Metric)
===> Goal-Driven Software Measurement
CQM.jpg  
Step1. Identify your business
Step2. Identify what do you want to know or learn
Step3. Identify your sub-goals
Step4. Identify the entities and attributes
Step5. Formalize your measurement goals
Step6. Identify your measurement questions and indicators
Step7. Identify the data elements
Step8. Define and document measures and indicators
Step9. Identify the actions needed to implement your measures
Step10. Prepare a plan

◎FURPS == Product Metrics
Function: (Feature Set / Capability / Generality / Security)
Usability: (Human Factors / Aesthetics / Consistency / Documentation)
Reliability: (Frequency / Severity of Failure / Recoverability / Predictability / Accuracy / MTBF)
Performance: (Speed / Efficiency / Resource Consumption / Throughput / Response Time)
Supportability: (Testability/ Extensibility/ Adaptability/ Maintainability/ compatibility/ Configurability/ Serviceability/ installability / localizability)
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